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Data permeates every aspect of the enterprise. Companies that gain insights and master channels of engagement will prosper. 


Business Process Management

Business process management (BPM) is a methodology to manage processes and workflows in an organization. The goal of BPM is to increase efficiency, performance, and agility in the day-to-day operations of a business. BPM has been widely adopted by organizations and is essential for any enterprise businesses that want to be competitive in today’s marketplace.

Cialtel has expertise to streamline & automate business processes with BPM solutions for Banking, Financial Services, Telecommunication and Public Sector business processes.


Intelligent Automation with Robotics & Artificial Intelligence

Intelligent Automation is the next evolutionary step in business process efficiency – combining existing automation tools with new technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) to enable automation across a wider variety of tasks, processes, job functions, business areas, and industry sectors. Intelligent Automation will become as essential to business success as today’s office computer. To help companies get a head start, CialTel Solutions offers a one stop shop for all current and future Intelligent Automation needs.


BI & Analytics

Give your business the winning edge over your competitors with our Business Intelligence and Analytics service. Your data is stored, organized and converted into more opportunities using strategic analysis and cutting-edge technology. Our Digital Enterprise Analytics solutions give your employees easy access to the data they need to do their jobs. Our solutions help you get the most from your data by transforming huge volumes of information into useful business insights.

Cialtel has expertise & experience in BI solutions from Oracle, SAP , Tableau and Qlik View. We can help your organization in BI Data Model design, Visual Analysis, Predictive Analysis, Reports & dashboard design and Data warehousing.


Content Management

As the digital footprint grows exponentially, it becomes more costly and challenging to manage and locate the content required to make informed business decisions. We understand this challenge and help you solve real business problems by identifying how to leverage existing tools and resources to make retrieving the right information and properly managing information both cost-effective and efficient.


IT Service Management

Achieve end‑to‑end transformation for your IT services and infrastructure with our ITSM Solution based on ServiceNow platform. ServiceNow® IT Service Management (ITSM) software lets you consolidate fragmented tools and legacy systems while automating service management processes. It’s simple to configure and fast to deploy, so you can go live quickly with confidence, while scaling to your business needs.


Mobile Apps Development

As a mobile application development partner with leading solution providers like Oracle, Salesforce, CialTel has extensive experience in creating high performing, digitally transformative and feature-packed native mobile applications for all the major mobile platforms including iOS, Android, BlackBerry OS and Windows Mobile.

Additionally, as experts at HTML5 development, CialTel can also build cross-platform mobile applications that will work on any device or platform. CialTel’s talent pool of mobile app developers includes highly-skilled analysts, UX experts and certified software engineers who are well-versed in building apps for all the major platforms — whether it’s iOS, Android, or both.


Customer Experience

Today, customers want their brand experiences to be consistent across every device. And studies show that if you create seamless, amazing experiences, you’ll build lasting customer loyalty. Great customer experiences have something in common. They’re compelling. Personal. Whether on a website, mobile app, email, or in-venue screen, standout digital experiences wow customers. That’s your goal for every interaction, every time. Our CX Cloud Solutions based on solutions from Oracle , Abode helps companies leverage the customer experience to differentiate, innovate, and improve business results. It is the most complete, integrated, and extensible customer experience solution available in the market.


Customer Relationship Management

Our Cloud & On Premises CRM solutions from leading vendors like Oracle, Salesforce & bpm’online delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. It includes Multi-channel marketing to deliver demand generation excellence, Sales force automation to manage the complete sales cycle — from lead to repeat sales and An innovative customer service tools to deliver exceptional customer experience.


Enterprise Resource Planning

ur Enterprise Resource Planning (ERP) Cloud and On-Premises applications from leading ERP vendors like Oracle, Odoo & SAP offer a complete, innovative, and proven solution for organizations of all sizes who want to thrive in the digital economy. ERP software is the backbone of many organizations. Oracle’s modern, connected cloud applications deliver the functionality, analytics, security, mobile capabilities, and social collaboration tools you need to run your business. Designed to grow with you, our ERP solutions manages Financial Accounting, Supply Chain, Inventory, Sales & Purchase Order , Human Resources and E-Commerce.

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